GENERAL TERMS AND CONDITIONS

VALIDITY OF GTC

White Gold GmbH provides all deliveries and services based on the following GTC, in the version valid at the time of the order. These GTC are valid for an indefinite period if they have not been amended by the parties in writing. In all other respects, the provisions of the Swiss Code of Obligations on the purchase contract as well as other Swiss laws and ordinances shall apply. Should any provision of these GTC be invalid or if there is a loophole, this shall not affect the legal validity of the remaining provisions. In place of the invalid provisions, a valid provision shall be deemed to have been agreed from the outset which comes closest to the economic intention of the parties. The same applies in the event of a gap.

OFFER AND CONCLUSION OF CONTRACT

All offers of White Gold GmbH are non-binding and merely represent an invitation to the customer to submit a binding offer to conclude a purchase contract for the goods presented in the online shop. The contract is concluded upon acceptance of the order. The confirmation of White Gold GmbH is decisive for the scope and execution of the delivery. In cases of obvious spelling and billing errors, White Gold GmbH is entitled to withdraw from the contract.

PRICES AND SHIPPING COSTS 

The prices in the online shop are non-binding and can be adjusted by White Gold GmbH at any time. All prices are inclusive of VAT. Shipping and packaging costs are listed under "Shipping" in the footer. For deliveries outside Switzerland, the customer shall bear any applicable taxes and customs duties.

DELIVERY AND DELIVERY PERIODS 

Deliveries are made after credit card payment in the
online shop, to the delivery address specified by the customer in the order.
White Gold GmbH is not liable for delays. When the goods are handed over for
dispatch, the risk passes to the customer.

WARRANTY AND RIGHT OF RETURN

If defects in delivered goods are proven by the
customer, the customer has the right to choose between replacement delivery or
cancellation of the purchase. If the goods cannot be delivered later, the cancellation
of the purchase comes into force. Excluded from the warranty are defects and
disturbances for which White Gold GmbH is not responsible, such as natural wear
and tear, force majeure, improper handling, interventions by the customer or
third parties, excessive stress, or extreme environmental influences.

The delivered goods will be taken back by White Gold
GmbH within 30 days of receipt, provided that the goods are unused, and the
packaging and labels are undamaged. The shipping costs for the return will be
borne by the customer. After receipt of the goods by White Gold GmbH, the goods
will be exchanged, or the purchase price refunded at the request of the
customer. The shipping costs incurred when ordering will not be refunded.

 

White Gold GmbH reserves the right to refuse returns
if the returned goods are not in the above-mentioned condition.

 

If the customer resells the products, he is
responsible for compliance with domestic and foreign export regulations. If the
customer modifies the resold products, he is liable for the resulting damage to
White Gold GmbH, the buyer or third parties. The provisions of the Product
Liability Act are reserved.

 SECURITY AND DATA PROTECTION

Customer data will be treated confidentially in
accordance with Swiss data protection legislation, will only be used for
business transactions and will not be made available to third parties.

 

The place of jurisdiction is the registered office
White Gold GmbH. However White Gold GmbH may also appeal to the court at the
customer's registered office. Swiss law shall apply exclusively, even if orders
are placed from abroad or delivered abroad. The parties shall endeavour to
settle any disputes arising from the execution of this contract amicably. With
the order of goods by the customer, these general terms and conditions are
deemed accepted. Changes or additions to the general terms and conditions are
made exclusively White Gold GmbH. These must be made in writing.

Terms & Conditions of 25
November 2022